So, this is a quick one. We are talking about the “old” SCO Rest API, not the 2022 API. In former releases, It could happen that you cannot see newly created Runbooks with the API. So for example, you cannot see the new Runbook in SCSM or au2mator. There is a quick Solution for this. […]
Runbooks not visible in SCO API Read More »
Recently I had to change the SCSM Report Server URL from Port 80 (HTTP) to Port 443 (HTTPS) in an existing Environment. The summary is yers short, change Report Server Config and then change a Value in DWH SQL Database, but do find the correct Value in SQL Table was a challenge. Configure SQL Reporting
Change SCSM Report Server URL to HTTPS Read More »
This is a short post on how to speed up SCSM on how Orchestrator Runbook Activities are processed much faster. when you create a Service Request or other Activities with Runbook Activities, it often takes a lot of time until the Runbook is triggered and until the Response is covered by SCSM. This is related
Speed up SCSM and SCO Workflows Read More »
Recently we used the “Line Manager Should Review” Option in SCSM Review Activities the First Time with a Customer. We quickly ran into a problem that the Manager could not be gathered with this error. “Cannot identify line manager of” After some googling, we found that old TechNet Article that the affected USer might have
Remove duplicate Managers from SCSM User Read More »
This is a classic Post cause it is related to System Center Service Manager. I am still doing a lot of Service Manager Staff, and now I start again talking about. When you import a Management Pack related to the Service Request Class, the Last Modified Date will be updated. This is very badly related
Backup and Restore Last Modified Date for SCSM Change Requests Read More »
This Article will show, how to migrate a System Center Orchestrator Server to a new Machine, when connected to a System Center Service Manager Server. So the Challenge is. To keep the Runbook ID and change the Orchestrator SCSM Connector to the new URL otherwise, SCSM will sync each Runbook again, and you need to
Migrate Orchestrator Server in an SCSM Environment Read More »
Hi, as you may noticed, i have been at CDC Germany in Hanau a few weeks ago, talking about Service Management and Automation. The Session has been recorded an is available now (German) If the Preview is not working, you can click on that URL: https://vimeo.com/341831252/ff1f56351e
System Center SCSM und SCO Session from CDCGermany Read More »
Hi, some exciting weeks and month are coming up, some Speaker Engagements, Meetups or Sponsor Slots are around. So if you like to meet, feel free to visit and talk to me. Speaker System Center User Group Munich – 17. April 2019 – Microsoft München – Phönix aus der Asche – Service Management und Automatisierung
Upcoming Speaker Engagements, Meetups or other Appointments Read More »
In the most cases, the Reporting has to be done through the Data warehouse DB for SCSM, but in some cases you have to get all the Data from the ServiceManager DB. For Example if you don’t have a Data warehouse DB for SCSM or you need some more Details. In this Case you have
System Center Service Manager–SQL Query to get a full List of your Incidents Read More »
This will be a short Post, sometimes it can be helpful to get a List of Runbooks and the Count, on how many times the Runbook has been executed. Maybe if you are looking for most executed Runbook in case of an Performance Issue or you just want to track your environment. Get Runbook Execution
System Center Orchestrator SQL Query–Runbook Run Count Read More »
